Return and Refund Policy

Effective Date: 05/15/2024

Thank you for purchasing from Yirps.com and Yirps.net. Please read our Return and Refund Policy carefully before completing your purchase. Due to the digital nature of our products, all sales are final, and we do not accept returns or offer refunds.

1. No Returns or Refunds

As all our products are digital downloads, they are considered delivered upon purchase and are non-returnable. By completing your purchase, you acknowledge and agree to the following:

  • Non-Refundable: Digital products, including sublimation wraps, templates, and other downloads, cannot be refunded after the files have been accessed or downloaded.
  • Non-Returnable: Digital goods cannot be returned, as they are intangible and delivered electronically.

2. Exceptions

We are committed to customer satisfaction and will address issues under the following circumstances:

  • Defective Files: If a file is corrupted or cannot be accessed, we will provide a replacement at no additional cost.
  • Download Errors: If you experience technical issues while downloading your purchase, contact us, and we will assist in resolving the issue.

3. Customer Responsibility

Before purchasing, please ensure:

  • You have reviewed the product description and details to confirm compatibility with your software or equipment.
  • You have the necessary tools to use the digital files (e.g., compatible design software, sublimation printers).
  • You understand that colors and designs may appear differently due to variations in screen displays and printing methods.

4. Contact Us for Support

If you encounter any problems with your purchase, we’re here to help! Please contact us with:

  • Your order details (order number or email used for purchase).
  • A description of the issue (e.g., file error, download problem).

Contact Information:

If you have questions or concerns about this Privacy Policy, please click here to contact us through our Contact Us page

5. Policy Updates

We reserve the right to update or modify this Return and Refund Policy at any time. Changes will be effective upon posting to this page, with the updated “Effective Date.”

Thank you for understanding our policy. We appreciate your support and are dedicated to providing high-quality products and customer service.